Furman University uses DUO for multifactor authentication. Multifactor authentication (MFA) is a security technology that requires multiple methods of authentication. Multifactor authentication combines two or more independent credentials such as a password and a text message, phone call, or mobile application. The goal of MFA is to create a layered defense that makes it more difficult for an unauthorized person to access an account.
Please contact the IT Service Center if you need additional assistance: 864.294.3277
DUO Setup FAQs:
DUO Setup – Instructions for first time configuration
Reactivate Duo Mobile – If you have a new mobile device, or have wiped your device, you will need to reactivate Duo Mobile.
DUO Authentication Screen – Depending on which application you are accessing, you may see the DUO mobile classic or modern login screen. This document will allow you to see what both of these screens look like.
DUO Office 365 FAQs:
Office 365 Web Client – If you have trouble using DUO with the Outlook client, please use the web client, and contact the IT Service Center for Support. (864.294.3277)
Modern Authentication – DUO and Microsoft have begun to require applications that use modern authentication. If your current application does not use modern authentication, you will need to upgrade the software.