{"id":164,"date":"2019-12-13T19:03:20","date_gmt":"2019-12-13T19:03:20","guid":{"rendered":"https:\/\/www.furman.edu\/information-technology-services\/?page_id=164"},"modified":"2023-09-01T17:49:20","modified_gmt":"2023-09-01T17:49:20","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>The IT Service Center is your first point of contact for all Furman information technology services. It&#8217;s where you can report a problem, or request a service. The Service Center will either help you directly or connect you with an ITS staffer who can.<\/p>\n<h3>Contact Us<\/h3>\n<ul>\n<li><a>864.294.3277<\/a><\/li>\n<li><a href=\"mailto:service.center@furman.edu\">service.center@furman.edu<\/a><\/li>\n<li><strong>Location:<\/strong>\u00a0Library, Lower Level<\/li>\n<\/ul>\n<h3><a href=\"https:\/\/furman.teamdynamix.com\/TDClient\/30\/Portal\/Home\/\"><strong>ITS Self-Service Portal<\/strong><\/a><\/h3>\n<h3><span style=\"color: #ff6600\"><strong>Need help with your password?<\/strong>\u00a0<\/span><\/h3>\n<p><em><strong>Here are some ways to resolve your password issues:<\/strong><\/em><\/p>\n<ul>\n<li>Try using<a href=\"https:\/\/fupass.furman.edu\"> Password Station<\/a> and selecting option &#8220;Forgot Password&#8221;<\/li>\n<li>Schedule a <a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/ITSCPasswordReset@furman.onmicrosoft.com\/bookings\/s\/KgEI6Q5qKkW-Ks33Gm157g2\">remote account assistance<\/a> appointment with ITS staff.<\/li>\n<li>Schedule an <a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/ITSCPasswordReset@furman.onmicrosoft.com\/bookings\/s\/NroKxDlJuUGu36jXjMP-vw2\">in-person account assistance<\/a> appointment with ITS staff at the IT Service Center (lower level of the Library)<\/li>\n<li>Make sure to have Furman ID, driver&#8217;s license or other government photo ID available for your appointment<\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600\"><strong>Need technology help?<\/strong><\/span><\/h3>\n<ul>\n<li>Schedule an appointment for <a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/ITServiceCenter@furman.onmicrosoft.com\/bookings\/s\/uJNXo1Gk10CdKEjIvRq7tw2\">In-Person Assistance<\/a> at the IT Service Center (lower level of the Library)<\/li>\n<\/ul>\n<h3 style=\"text-align: left\">Working in IT Services<\/h3>\n<p><a href=\"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/it-services\/student-employment-application\/\">Student Application<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The IT Service Center is your first point of contact for all Furman information technology services. It&#8217;s where you can report a problem, or request a service. The Service Center will either help you directly or connect you with an ITS staffer who can. Contact Us 864.294.3277 service.center@furman.edu Location:\u00a0Library, Lower Level ITS Self-Service Portal Need [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-164","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/wp-json\/wp\/v2\/pages\/164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/wp-json\/wp\/v2\/comments?post=164"}],"version-history":[{"count":0,"href":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/wp-json\/wp\/v2\/pages\/164\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.furman.edu\/offices-services\/information-technology-services\/wp-json\/wp\/v2\/media?parent=164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}