Coursera – IT Support
If you like solving problems, helping others then the IT Support certification may be the one for you. IT Specialists troubleshoot problems so computers and networks run correctly.
In both small businesses and large organizations, IT support involves troubleshooting and problem solving to help computers and networks run smoothly, while providing great customer service along the way. Gain skills required to succeed in an entry-level IT job and learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service. All while being engaged with the varied and engaging course material, including applicable projects that put you in real-life scenarios.