You are the Power Behind the PowerPoint®
Technical presenters and people who have jumped on the electronic
media presentations bandwagon must learn interactive ways to stay
connected to their audiences. Don’t make the mistake of simply
becoming the person who pushes the button to shift to the next screen. Learn to make PowerPoint® presentations that are designed to promote interactivity and interdependence with your audiences so that the technology is only part of the message. Your audience needs to remain the focal point and YOU the power behind the message.
DiversityPlay: Appreciating the Unique Talents
of Your Workforce
When you focus on your employees’ unique talents and understand
how gender, cultural and generational differences impact your work
team, your organization can become a more powerful force in the
market. You will complete an attitude assessment to increase
awareness of your biases, discuss the many facets of multiculturalism
and create an action plan to adapt your organizational culture to the
needs of your global customers.
Generational Diversity: What You Need to Know About Motivating Today’s Workforce
Identify the generational needs of your associates to understand how
and why their levels of motivation, initiative and productivity vary. In
this course, you will compare and contrast the most popular theories
of motivation and discuss the differing motivational needs of the four
generations in the workforce.
Learn how great networking skills can improve your customer base, enhance your ability to build better long-term relationships and make you more valuable to any organization. This course focuses on identification of your professional strengths and how to build complementary and collaborative relationships that promote achievement of your professional dreams.
Getting to the S.O.U.L. of Customer Service
Customers of the new global business world are just like our employees. They don’t suffer in silence, are more vocal and informed and are more willing to go elsewhere if their needs and expectations are not met. Participants will engage in a “customer diversity exercise” to discover what satisfies their needs. They will discuss their own customer experiences and compare them to the needs of their customers and learn to identify the differences in customer expectations based on their unique generational, cultural and value differences.
VisionPlay: Discovering Your Organization’s Success
Identify how to create a successful collaboration between the
organizational mission and the values and mission of the individual
through a creative and interactive goal-setting session. Participants will
discover how to facilitate learning about their associates’ values and
view of work success and collaborate with other participants to share
ideas and the very best practices to take back to their organizations.
How to Have Energy at the End of the Day
Laugh out loud as you learn how humor can improve productivity by
impacting attitude, fatigue levels, health awareness and motivation.
Participants will discuss the three benefits of integrating humor,
laughter and a playful spirit into the workplace, and identify five ways
to appropriately decrease the tension and fatigue impacted by desk
work, keyboarding and other work activities. Participants then create
an action plan to utilize positive attitudes, praise and play to improve
morale, motivation and productivity.
MediHumorcine: or ‘Humor in Medicine’
Learn appropriate use of a play-filled attitude in healthcare to regain
balance, enhance communication and rebound from the stress of care
giving. Participants will discuss four ways that humor helps to improve
communication and manage healthcare changes more effectively, and
create an action plan to deal with the stress of care giving that includes
finding more creativity and humor in healthcare.
TeamPlay: Developing Teams and Building Team Spirit
Learn how to help your team discover each other’s natural talents, appreciate differences and similarities and get revitalized with team spirit-building communication activities (no ropes required). Participants will take away practical tips, resources and participate in a Diversity Game and Big Five Locator to learn how to facilitate the process when they return to their own organizations.