Leadership Development

Greg Blake, facilitator

Jim Collins said it best: "...the enemy of great is good. We don't have great leaders because we have settled for good leaders." Morale is plummeting, and cynicism and unethical behavior are surging. Workers are bringing their fears and anxieties to the workplace, affecting performance and the bottom line. The uncertain economic times, corporate scandals and unethical behavior by leaders have created discouraged, disheartened and disillusioned followers in our companies and organizations. This engaging, enthusiastic and life-changing one-day "boot camp" session is designed for present or prospective leaders. Leaders will examine the five C's of effective leadership for 2003: compassion, commitment, courage, cheerleading and coaching. Leaders will discover the difference between effective leadership and efficient leadership, how to become an LBWA role model... walking the talk, talking the talk and leading by wandering around. We will also examine the priorities of the leader, how he or she can better listen and communicate with others, share both head and heart, balance "touchology" with technology and maintain the spirit and morale of the troops!

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The Art of Leading Across Cultures
Days:(2)

Cynthia Cushing, facilitator

In the twenty-first century's rapidly changing global economy, organizations need leaders with skills to mobilize and energize employees while bridging cultural gaps. Being fluent in the ways of the world is a competitive necessity, and dealing effectively with cultural differences often drives business results. In this workshop you will gain practical strategies for bringing diverse people together to achieve shared goals. Specifically, you will explore effective intercultural business relationships and communication practices and learn to cultivate employees from different cultures into high-performing work groups.

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Strategic Planning
Days:(2)

Bonnie Nichols, facilitator

Is your organization "healthy" and how do you know? Are we operating our daily business in the most effective and efficient ways possible to achieve success? Is our organization or department in good shape for the long-term? In this workshop, executive-level or department management-level participants will learn to employ a proven, yet simple method to create or reevaluate a three to five-year vision with supporting strategic business objectives. This basic five-step process will include assessing current business directives as dictated by the organization's (or department's) customer base against perceived key critical processes and success factors. In addition, attendees will further define vision through the development of "objective statements" and a brief, but comprehensive system of indicators by which progress towards achievement of a vision can be measured. Participants will also learn how to ensure alignment of the strategic objectives at the executive level with all other layers of the organization for maximum effectiveness of communication and emphasis on priority areas indicating need for improvement.

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Strategic Thinking
Days:(1)

Ellen Stevenson, facilitator

Participants will learn to apply the thinking skills needed for sound strategic thinking, planning and implementations. They will learn how to identify the right questions to ask, set about answering these questions, and use the answers to formulate strategies. They will also learn to analyze the impact of change, think critically about the capabilities of the organization to react to change, create new options and formulate strategic plans to meet new challenges. Interactive exercises and case studies will be used to facilitate discussions. Practical guidelines will be discussed for making strategy everyone's job.

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Advanced Strategic Thinking
Days:(2)

Ellen Stevenson, facilitator

Designed for those in leadership positions who will be involved in designing and implementing strategic initiatives, this course will allow participants to hone their skills in strategic thinking, tactical planning and strategic planning processes, and systems-level thinking. They will consider how to determine key strategic focus areas, how to identify and analyze critical short-term and long-term issues, and how to identify key indicators for performance and success. Practical guidelines will be discussed for translating strategy to operational terms, aligning the organization and strategy, making strategy everyone's job, making strategy a continuous process, and mobilizing change through strong, effective leadership.

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Executive Assessment and Coaching
Days:(1/2, initial training meeting and assessment)

Bonnie Nichols, facilitator

An organization will operate at its most effective and efficient level when the employee base, no matter how large or small, can operate confidently behind the steady and cohesive leadership of a dynamic executive team. While trust and respect are certainly required elements, frequent communication, business understanding, strategic priorities and the continuity of a common purpose and goals are also critical to the company's long-term success. The objectives in this workshop are to give the lead executive the tools and coaching necessary to properly assess the effectiveness of the executive team, both as a group and as individual members; to work with the executive members as a group to assess their own performance as a team in providing leadership and managing critical resources; and to coach the group while developing a strategy to manage the organization's efforts to meet its derived goals and targets while communicating to the employee base the current status and resulting priority areas needing improvement.

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Six Days to Exceptional Leadership
Days:(6)

Ellen Stevenson, facilitator

"Six Days to Exceptional Leadership" is a professional development program of six one-day monthly workshops focusing on helping small business owners and middle to upper level managers become ­ and remain more effective leaders. In a small-group environment of no more than 12 individuals, participants will embark on a customized learning and exploration process to identify strengths and focus on positive attributes rather than "fixing problems." In addition, participants will develop skills to help them sustain these positive choices through proven behavioral change techniques as well as through individualized one-on-one coaching sessions each month. This will be your opportunity to develop your commitment to excellence for yourself and those around you.

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Using Your Head: Making Emotional Intelligence Work
Days:(1 + follow-up coaching)

Ellen Stevenson, facilitator

This course is ideal for anyone interested in enhancing their leadership capacity, whether in a management or support role within the organization. Drawing on groundbreaking brain and behavioral research, science is proving that one's emotional quotient, more than raw brain power (EQ not IQ), underpins sound decision making, dynamic businesses, and the most satisfying and successful lives. Participants will assess their individual emotional competencies, attitudes and values. The program consists of a one-day seminar that examines the driving forces of emotional intelligence and culminates in the creation of a personal EQ development plan. During the six to eight weeks following the seminar, participants will execute their plan with the help of a personal coach during three one-on-one sessions.

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DiversityPlay: Appreciating the Unique Talents of Your Workforce
Days:(1)

Marianne Frederick, RPT, MHSA, facilitator

When you focus on your employees' unique talents and understand how gender, cultural and generational differences impact your work team, your organization can become a more powerful force in the market. You will complete an attitude assessment to increase awareness of your biases, discuss the many facets of multiculturalism and create an action plan to adapt your organizational culture to the needs of your global customers.

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Generational Diversity: What You Need to Know About Motivating Today’s Workforce
Days:(1)

Marianne Frederick, RPT, MHSA, facilitator

Identify the generational needs of your associates to understand how and why their levels of motivation, initiative and productivity vary. In this course, you will compare and contrast the most popular theories of motivation and discuss the differing motivational needs of the four generations in the workforce.

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They Really Oughta Wanna
Days:(1)

Bill Stubbs, facilitator

Successful management is more than making people show up for work! Getting the best out of your associates all the time is a true challenge for today's supervisor. People are driven to do what they do by their unmet needs. As a boss, understanding this, and determining ways to link your work with their needs, are the keys to a powerful work force. This course focuses on the practical applications of motivation theories and helps you understand the many generations in the workplace today and how you can motivate them to peak performance.

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Time Management
Days:(1/2)

Ann Moore, facilitator

Do you get stressed out because of what you don't get done? This workshop will guide you in developing a personal efficiency program to assist you in getting control of your time. Determine what's important, what's not, and how to make the best use of your time. Learn tips for making good time management principles stick. This workshop will help teach participants how to use time management techniques to increase productivity and create a less stressful work environment.

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Building Negotiating Power
Days:(1)

William Wilder, facilitator

This workshop teaches the basic principles of collaborative negotiation while providing insight into individual negotiating styles. Participants will practice more effective negotiating approaches and learn how to achieve more win-win outcomes. The day begins with an exercise that demonstrates the effects of different types of negotiating and provides a memorable lesson in how to negotiate. Participants will assess their negotiating styles and gain valuable insight into how their styles contribute to negotiating performance.

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Who Are You? The HBDI for Leaders
Days:(1)

Cynthia Cushing, facilitator

Authentic and effective leadership requires taking time to understand yourself and the people you serve. During this lively workshop you'll explore results from the highly regarded HBDI thinking styles assessment. Breakthrough insights about what makes you and others tick will enhance your vital leadership practices of communication, problem solving, decision making and team building.

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Networking Can Become Dreammaking!
Days:(1/2)

Marianne Frederick, RPT, MHSA, facilitator

Learn how great networking skills can improve your customer base, enhance your ability to build better long-term relationships and make you more valuable to any organization. This course focuses on identification of your professional strengths and how to build complementary and collaborative relationships that promote achievement of your professional dreams.

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